Store your fur garments in a cool, dry place, away from direct sunlight to preserve their quality. Professional fur cleaning is recommended once a year to maintain natural oils and softness. Avoid contact with strong perfumes or sprays, which can dry out the fur, ensuring your luxury outerwear lasts for decades.

Absolutely. Our bespoke fur design service allows us to create a garment that reflects your style, measurements, and preferences. From custom fox fur coats to tailored mink jackets, our artisans provide one-on-one consultation to deliver a perfect fit and exclusive design.

Items may be returned within 14 calendar days of receipt.

Conditions:

• The item must be unworn and in original condition.
• The original chip attached to the garment must be intact.
• All tags and seals must be preserved.
• Returns must be sent back to the same warehouse address from which the order was dispatched.

Inspection & Refund:

After a detailed inspection by our experts, refunds will be issued within 10 business days. Since shipping is complimentary, no shipping fees will be deducted. However, please note that customs duties and import taxes remain the responsibility of the customer, in line with the legislation of the destination country.

Exclusions:

• Returns are not accepted for custom-made or special orders.
• For garments made of mink, chinchilla, sable, marten, and lynx, returns are not possible. Only exchanges for a larger or smaller size or tailoring adjustments (repairs, modifications) are available.

To ensure smooth communication, please provide your accurate and up-to-date contact details. Our manager will contact you during the business hours of your country of residence.

Damaged Items:

If an item is damaged during transportation, please notify us within 24 hours of receipt.

Yes, we deliver worldwide using insured shipping services to guarantee safe arrival of your fur products. Shipping is complimentary for all orders, regardless of the total amount. Please note that customs duties and import taxes are the customer's responsibility, in accordance with the legislation of the destination country. Due to regulatory restrictions, we regret to inform you that we are unable to ship exotic skins to California.

Absolutely. Our Shopify store uses SSL encryption to protect your personal and payment information. Transactions are processed through trusted payment gateways.

Our Shopify store is optimized with mobile-friendly design, fast loading speeds, and SEO-friendly product descriptions that include relevant keywords like “luxury fur coat,” “cashmere with fur,” and “ethical fur fashion.”

These measures enhance both the customer experience and our visibility in Google Search results, ensuring potential buyers find us easily.

We use high-quality, SEO-optimized images with descriptive alt text, detailed product specifications, and structured FAQ markup. This improves search ranking and enhances click-through rates.